This year, Shaanxi electric power company in studying and practicing the scientific concept of development activity under the strong momentum, judged the resolute decision, proposed should effectively enhance our awareness, estimated foot difficult, considering all measures, variable pressure into motive force, turning challenges into opportunities and vigorously open up the electricity market, go all out to increase for the expansion of sales to ensure sales growth. The first 5 months of the year, cumulative 22.528 billion kWh electricity sales completed Shaanxi power system, an increase of 1.44%, 40.09% complete year plan, plan completion rate for the first in the Northwest.
quality service new upgrade promotions power
in recent years, Shaanxi company to service economic social development for has any, spirit “a insurance customer satisfaction, II insurance Government assured” of service commitment, made of “marketing around customer go, other sector around marketing go” of “two go” marketing mode, further upgrade has enterprise of market strain ability, and customer service ability, and management control ability and marketing overall operation ability, Achieved good economic and social benefits.
in specific work, their power supply safety a top priority, gradual implementation of all categories of personnel safety in production responsibility system, integrating the first condition of power marketing as a business development, specification management consciousness, improve service standards, innovative services, improving service levels of refinement. Through the security risk to high risk customer focus, power equipment troubleshooting, to load the key customer tracking, analysis, detailed research on the electricity market, as well as visit customers on a regular basis, the initiative to understand the customer demand to ensure the effective supply of electricity.
company belongs to the power supply Bureau of Shaanxi combining quality service activities. On the customer convenience fees, promote self-help payment machine, set up a self-service fee business office, further expand the tariff recovery channels. Xian power supply Bureau to “sincere service 365″ power supply service year activities as the carrier, relying on scientific and technological means and broaden the pay channels, add postal charge for the convenience outlets 35, and strive to achieve “customer pay every sum not exceeding 5 minutes”. On construction of major provinces and VIP customer implementation of door-to-door service, tracking service, advanced services, accelerated business Hall, construction of Community power services pilot sites, promoting the level of service.
to cultivate new growth point spread distribution power
Shanxi company firmly grasp the country expanding domestic demand, improving people’s livelihood and other key areas and industries open up potential markets, doing everything possible to cultivate new growth point of power, priorities in favour of the increase for the expansion of distribution power network construction and retrofit projects, and to build every project of expanding domestic demand, strive to increase electricity sales.
to promote growth in electricity, the company of science grid development layout, strategic optimization of power network structure, with 750,000 volts as a leader in engineering construction, quickening the power grid coordinate development at all levels, we continue to meet the economic and social development demand. 1 to May of this year, invest 330,000 volts “second station remote-area”, 2 sets of main transformer, variable capacitance 481,000 VA, circuit 56.46 km; production of 110,000-volt “seven four-wire” put into production new 3 seat, 4 seat, expanded substation substation main transformer, 10 electric power capacity of 370,000 kVA, line 4 article km. At the same time, firmly pegged to the rural electric power market, prompting projects put into production as soon as possible.
actively looking for a new growth point of power. Company belongs to the power supply Bureau in combination with the regional reality, especially key projects of expanding domestic demand to do key projects and focus on customer service, advanced active project with Telegraph equipment, determining power supply scheme of work. Weinan seize favorable opportunities for agriculture in weinan city transformation to the industrial city, take the initiative to tie in with the local government investment actively create conditions for the supply. And focus on the new project of the industrial park, ahead of power service, meet to promote the factors of production and . demand of Industrial Park industrial upgrading is important carrier, with a new project to promote increased for the expansion of distribution. By the end of May, the Council received 54 installation application, added 191,000 VA power capacity.
countries benefiting policies and “home appliances to the countryside”, a series of stimulating domestic demand policies issued, for rural electric power market provides a broad stage. Companies target the potential electricity market, speeding up the rural distribution network planning, power distribution, and construction speed, ensure that the power to implement. While closely with “home appliances to the countryside” activities, study and formulate flexible rural electricity market incentives, developing counties and rural new electricity market.
increase the management details of fine pins power
the full implementation of intensive operation, meticulous management is the only way of enterprise development, Shaanxi companies by managing a number of measures such as reducing loss and loss reduction of technology, ensuring that the good situation of electricity increased steadily.
this year, the company promoting the security risk management, perfect hidden normal troubleshooting governance mechanisms, especially at high risk of doing business and key account power supply security risk governance initiatives and responsibilities. Carefully arranged the blackout plan infrastructure projects, reducing planned power outages, power loss. At the same time, fault repair provides technical support for customers, reduce customer equipment failure power failure, active management of details to power.
in terms of enhanced operational capability and reliable power supply, the company stepped up its grid equipment modification and overhaul, reasonable arrangement of power grid operation mode, shorten maintenance outage scope. Overhaul in the spring, and spring security inspection and security risk management activities such as year, the company strictly planned maintenance management, improving the quality and efficiency of maintenance and concentrate eliminate potential power transmission and transformation equipment, power system operation capability significantly enhanced. This year, the company spring maintenance total production maintenance 7,126, completed plans 95%; in terms of enhancing client safety and run, the company actively helps customers find hidden dangers, and equipment to the customer risk, develop hidden hazards control table to help customers make the rectification and reform plan and the programme, priorities and eliminating them one by one, greatly enhance the safe operation of the power grid capacity. It also organized a business census for the year, complete census 26,012 households, and stealing 16, investigate and deal with default power 20, measurement failure to 49, re-quantitative, than power 213 homes, all subsequent collection power 819,500 kWh, supplementary collection of electricity charges $ 835,500.
to enhance business expanded transparency, the company belongs to the power supply Bureau develop uniform operating construction programmes, regulate business Hall and installation management process. And in all business places announced industry spread reported loading process, and charges standard, announced has qualification of about design, and construction and device supply units, provides site guidance Advisory Service, on customer of for electricity engineering, do “guidance does not specifies”; further integration resources, developed insurance power supply work management approach, perfect various accident processing plans and marketing service and grid production scheduling Zhijian linkage, smooth completed has various insurance electric task.
this year, Shaanxi company in by industrial electricity volume negative growth and the around province, and barges sales, and agricultural production significantly reduced, multiple adverse factors before, adhere to more difficulties of when, more contains with development of good opportunities, to pressure becomes power, struggled to rise, bucked the and Shang, conquered has together road difficulties, open up has one by one market, go all out do increased for spread pin reconstruction, ensure Shaanxi grid sales power 56.2 billion-kilowatt Shi annual target smooth implementation. (Horse)
source: Shaanxi electric power company